Return and Refund Policy

Thank you for shopping at American Weapons Components (“AWC”).  At AWC, we are committed to 100% customer satisfaction. If you are not satisfied with your purchase please note the following Return and Refund Policy.

To keep our prices low, all returns are subject to a 10% restocking fee.  This fee will be deducted from your refund amount.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item must have the original receipt or proof of purchase.

You must obtain a Return Merchandise Number (“RMN”) prior to returning any items.  To obtain an RMN, please email [email protected] with your name, order number and reason for return.

The RMN must be submitted with every return item.  Please write the RMN number on the outside of the package.

To obtain a RMN:

Email: [email protected]

Send product returns to:

AWC Returns
3410A Meyer Road
Ft. Wayne, IN 46803

800-458-6011

Exchanges / Defective Products

Please contact [email protected] for assistance with any products that you feel are defective or damaged in shipping.

Lost Packages

All packages are insured by USPS and the customer is responsible for filing a claim with the US Postal Service for return of lost funds.  The company is not responsible for filling out claims for lost packages. We ensure all packages on behalf of our customers so that they can make any claims with the US Postal Service to the extent that the customers package has actually been stolen or lost in the mail. The company claims and has no responsibility for the package or the value the package after it has left the building and is the reason why we insure it on behalf of the customer to protect their interests.

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Ares Armor is now American Weapons Components. High quality products and professional service that you can count on.